Tag Archives: Online Reputation Management

Managing Negative Social Media Comments Effectively

How to Handle Negative Comments on Social Media

No business is immune to negative comments on social media. It could be a “troll” or a real complaint from a customer. These moments are chances to show my audience how much I care. Handling these comments well keeps my brand’s image strong and earns trust. Key Takeaways Brands prioritize responding to negative feedback within […]