Tag Archives: Social Media Crisis Management

Managing Negative Social Media Comments Effectively

How to Handle Negative Comments on Social Media

No business is immune to negative comments on social media. It could be a “troll” or a real complaint from a customer. These moments are chances to show my audience how much I care. Handling these comments well keeps my brand’s image strong and earns trust. Key Takeaways Brands prioritize responding to negative feedback within […]